Returns & Exchanges

At SUNSHINEMALL KOREA BEAUTY, we want you to be fully satisfied with your K-beauty experience. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and photos of the items you wish to return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the products in their original, unopened packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.